Thursday, March 17, 2022 12:30 p.m. – 1:30 p.m.
Presenter: Catherine Shea, CMU Tepper School of Business
We negotiate daily in a variety of contexts: business, family and social. Negotiations serve several purposes: (1) establishing new or renewing old relationships; (2) changing behaviors and expectations; and (3) resolving conflict and disputes. How effectively we negotiate exerts important effects on the quality of life we live and how successful we are at work. Why do we sometimes get our way, while other times we walk away feeling frustrated by our inability to achieve the agreement we desire?
This seminar covers several key principles for successful negotiation and conflict management, and is designed to address a broad spectrum of negotiation challenges that are faced by managers and professionals.
Learn strategies for claiming and creating value in negotiations, how to effectively prepare for a negotiation, how to avoid common negotiation traps and helpful phrases and questions to use in negotiations.